Frequently Asked Questions

I live in the Austin area. Can I purchase art on the website and pick it up at the gallery ?

Yep! Within the very last step of the online checkout process you will see a drop down menu. Simply chose the "STORE PICKUP" option and any shipping charges will be removed.

 

How often do you receive new art from your artists ?

We keep our inventory super fresh. We receive several new pieces from our artists every week.

 

Are there originals in the gallery that are not on the website ?

It is very possible, but we try to have everything online.

 

How soon will my order ship ?

Please allow 7 to 10 business days for production of all prints on canvas. Original paintings are typically shipped within 48 hours after your payment has been received.

 

How long until I receive my new art ?

Most online orders are shipped via FedEx Ground. You will receive a tracking number via email as soon as your art has shipped.

 

Can I see the art in person before I decide to buy it ?

Of Course! We encourage our customers to visit the gallery to see our complete inventory in person. We're open 6 days a week!

 

What are your gallery hours ?

Tuesday - Saturday : 11AM - 6PM
Sunday : 12PM - 5PM
(Closed on Mondays)

 

What is your return policy ?

We have a 7 day return policy. Please call us at 512-351-5934 if you have any questions about returning items.

 

Are all AAG artworks made by local Austin artists ?

Yep. We firmly stand by our concept to work only with emerging Austin artists.

 

ARTIST SUBMISSIONS : How can I submit my artwork for consideration ?

Please visit our SUBMISSION PAGE for more information about submitting your art.

 

Have a question that still needs to be answered ?

Send questions and comments to Art@AustinArtGarage.com or call us directly at 512-351-5934.

 

Thanks.